Salesforce's AI assistant grows 21 times in three months, now inside Teams
Why it matters
If your staff live in Microsoft Teams, they can hand tasks to Salesforce's AI without opening the , so adoption friction drops.
Ask your team
Which routine tasks in our Salesforce and Teams workflows could we hand to an AI coworker this quarter?
What happened
Salesforce says usage of its Agentforce Coworker AI assistant grew 21 times in three months, reaching over 185,000 users at firms including The Adecco Group, Fulton Bank and BACA Systems. It is also extending Coworker into Microsoft Teams, mobile and desktop with new abilities.
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The context Last Microsoft story: Lumen and Microsoft will now jointly sell company networks built for AI (3 Nov) · 18 Microsoft stories in the last 30 days
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