Amazon explains how to make AI voice assistants answer without awkward pauses
Why it matters
If you build or buy voice assistants for customer calls, response delay decides whether users trust them, so test it before launch.
Ask your team
How long does our voice assistant take to reply, and do callers notice the pause?
What happened
AWS has published guidance on building voice assistants that reply fast enough to match the rhythm of human conversation. It frames delay as the main obstacle for contact centers, translation and accessibility tools.
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Read the original at AWS Machine Learning Blog
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