ServiceNow customers get OpenAI's AI assistants built into their work processes
Why it matters
ServiceNow customers can reach OpenAI's agents from inside their existing workflows, and ChatGPT users can trigger ServiceNow processes without switching tools.
Ask your team
Which of our ServiceNow workflows would we trust an OpenAI-powered assistant to run, and which need human sign-off?
What happened
OpenAI and ServiceNow are widening their partnership. OpenAI models and agents will run inside ServiceNow, and ServiceNow workflows will become available inside ChatGPT and Codex.
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Impact on Software & SaaS · Enterprise IT
The context Last OpenAI story: OpenAI rewrites the rules for how its AI is meant to behave (30 Oct) · 20 OpenAI stories in the last 30 days
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